MahaEBiz

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Registration Name : eINDIA2011/AN/267
Project Category : eGov::Best Government to Business Initiative of the Year
Project Name : MahaEBiz

Details of Applicant :
Name : Vinod Jadhav
Address : Udyog Sarathi Mahakali Caves Road Andheri E
City : Mumbai
State : Maharashtra
Country : INDIA
Zip Code : 400093

Details of Project/Implementing Agency :
Name of Organisation : Maharashtra Industrial Development Corporation
Address : Udyog Sarathi Mahakali Caves Road,Andheri E ,
City : Mumbai
State : Maharashtra
Country : INDIA
Zip Code : 400093
Name of the head of Organisation : Dr. Kshatrapati Shivaji
Website : www.midcindia.org

Brief description of the programme/project/Initiative :
Single Window Clearance for Customers of MIDC

Why was the project started :
The project was started to bring in more transparency and to ensure timely support and service delivery

Objective :
To Serve Customers Online Not Inline
Target group : MIDC existing and prospective customers
Geographical reach : Across the World
Date from which the project became operational : 28 April 2010
Is the Project still operational : YES

10 points that make the programme/project innovative?

  1.  Automatic Routing of Requests
  2.  Online Query for Customer & Govt. officials
  3.  SMS Integrated (For Alerts)
  4.  Email Integrated (For Alerts)
  5.  Online Confirmation of Service Request
  6.  Customers can save forms in draft mode
  7.  Integrated Payment Gateway
  8.  MIS for Higher Authorities
  9.  Tracking of Service Request and Pendency
  10.  Search on Multiple Parameters

List the 5 achievements of the programme/project?

  1.  More than 20000 Applications Till Date
  2.  Reduction in Number of Pending Cases
  3.  More than 6000 Registered Customers (Existing)
  4.  Rollout within 4 Months

List the 5 key challenges faced while implementing the programme/project/initiative :

  1.  Training of End Users
  2.  Mapping of Desks with Services
  3.  Finalization of Service Forms and Reports

List the 5 points how can the programme serve as a model that can be replicated or adapted by others?

  1.  Scalable for Adoption by Other Governement Departments
  2.  No need to reengineer the architecture as this is based on working model within Government
  3.  Integratable with other online services through xml integration
  4.  Single user account for tracking multiple requests made to different organziations

List 5 points to elaborate on the scalability of the programme/project/initiative :

  1.  Can be scaled for G2C Services

 

Documents publishing URL :

  1. https://services.midcindia.org/Services/SrvLand.aspx

 

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22 Responses to MahaEBiz

  1. Swarup Purao says:

    Great iniitiative. Ideally all Government Projects should become single window clearing system.

  2. Sandeep Gosavi says:

    Good organization

  3. Ajit Deshmukh Mahad MIDC says:

    Great Efforts taken.Good One.But operational staff take more effectively & responsibility for Sucess.
    Best Wishes.
    Excellent Job Done.
    Follow this GOOD link for All Govt. Sector.

  4. Capt. Kedar Paranjpye says:

    A very user friendly and good initiative. will definitely help in clearing pending cases and user can also see the status. Further training of staff will help inprove effectiveness of this initiative.

  5. Jugalkishor Rathi says:

    Single window system is the best idea. Good Result . Time saving in completing the work

  6. Sujit Mohanty says:

    In a world that becomes more digitally interconnected every day, governance functions at all levels are increasingly enacted through networked single window operation that in turn create new capabilities for opening up and innovating the governance process. Good job and user friendly. But still submitting hard copy apart from registering in single window should be stopped.

  7. Mrs. Chitra Acharekar says:

    MIDC is our best Corporation. MIDC will Celebrate 50th Annual Day on dt.1st August 2012 . I am very proud of our corporation.
    ALL THE BEST.

  8. EKNATH PATIL says:

    Good efforts, chalangable responsibility taken by MHADA

  9. ABHIJIT KALE says:

    Excellent service !! My Building sanctioncs were a piece of cake!! THANX MIDC !!!
    KEEP IT UP!!

  10. prashish says:

    i am not happy because i am not geating land for my factory even there is vacant land in midc which is resale for making profit.

  11. Girish Anil Kulkarni Tarapur MIDC says:

    Great Efforts by MIDC ….
    Really User Friendly ….. and Most Important thing that it is found all time updated.
    Best Wishes.

  12. nitin v.kulkarni says:

    This org.is working with metaning good public relations.
    Hence i like it.

  13. Tanaji Chavan says:

    Good initiative by MIDC to serve the clients in better way with transparency throughout the process in.

  14. Mahendra Mutha says:

    Very Challangeable effort, successfully implemented and excellent support from the MIDC official keep it up……

  15. Shishir Joshi, Pune, says:

    A very good initiative by the MIDC board to make the process simpler and transparent. As in every program, it takes time to analyse and improve upon, and i’m sure the same will happen very quickly in Single Window Clearance initiative of MIDC also. Will like to see other departments also taking this forward. Makes life simpler and easier for Both. A real “WIN-WIN” situation. Thanks

  16. Ravindra Kumar Dutta says:

    Dear Concern ,
    As per my Experience & opinion Shri. Naik, Jr. Mgr. (F&A) Shri. Vaidya Billing Department Pune is help-full and best cooperative person in MSEDCL Baramati Pune
    R.K.Dutta

  17. Deepak says:

    It is good initiative taken by MIDC we get on line status of application , further improvement necessery for online building plan scrutiny .

  18. Prakash Shete says:

    Good initiative by MIDC to serve the clients in better way with transparency throughout the process in.
    Great Efforts by MIDC ……………………………..
    Really User Friendly and Most Important thing that it is found all time updated.
    Thanx

  19. Sunil S Apte says:

    Dear Vinod,

    Your efforts are commendable. Keep it up.
    We need to recapture the lost ground as No. 1 State Corporation and No. 1 State in ranking for indutrialization and employment generation.

    Wish you and entire team MIDC all the Best.

    Sunil S Apte

  20. devendra chhallani says:

    It is very good initiatve by midc with throughout the process is good. thanks

  21. lokhande sanjeev Hambirrao says:

    Thanks. Good initiative by you. Thanks MIDC.

    Regards.,

    Yashada Industries
    C-107,MIDC, Waluj, Aurangabad