Orissa Urban Local Bodies Automation System (Project e-Municipality)

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Registration Name : eINDIA2011/AN/257
Project Category : eGov::Best Urban ICT Initiative of the year
Project Name : Orissa Urban Local Bodies Automation System (Project e-Municipality)

Details of Applicant :
Name : SANJIB KUMAR MISHRA
Address : HOUSING URBAN DEVELOPMENTDEPARTMENT ORISSA SECRETARIAT BHUBANESWAR
City : BHUBANESWAR
State : ORISSA
Country : INDIA
Zip Code : 751001

Details of Project/Implementing Agency :
Name of Organisation : TATA CONSULTANCY SERVICES
Address : IT/ITES Special Economic Zone, Plot – 35,,Chandaka Industrial Estate, Patia, Chandrasekharpur,,Bhubaneswar
City : BHUBANESWAR
State : ORISSA
Country : INDIA
Zip Code : 751024
Name of the head of Organisation : Mr. Arun Kumar Samal, G.L, e-Municipality Project
Website : www.ulborissa.gov.in,www.ulborissa.com

Brief description of the programme/project/Initiative : Housing and Urban Development Department has initiated significant step to improve citizen service delivery, transparency, accountability and responsiveness in urban local bodies using ICT framework. e-Municipality Project is one of such initiatives. One of the mandatory reforms under JUNNURM is to implement e-governance in urban local bodies. Keeping in view, the above initiatives of Govt. of Orissa, Housing and Urban Development Department is proposing to implement the e-Municipality Project.

Why was the project started :
Broad objective of e-Governance in Municipalities is the application of electronic means to improve the efficiency and effectiveness in the interaction between local Government and its citizens as well as other interest groups like NGOs, CBOs, RWAs, private sector, etc. It also aims at boosting internal Government operations to support and stimulate good governance. Software Development Application ready for the below modules :

  1.  Stakeholders Interface System(Web Portal)
  2.  Birth & Death Registration
  3.  Accounts
  4.  Trade License Management
  5.  Grievance Redressal
  6.  Solid Waste Management
  7.  Property Tax / Holding Tax Management
  8.  Welfare Scheme Management
  9.  Building Plan Scrutiny & Fees Collection
  10.  Municipal Management Information System (MMIS)
  11.  Water Connection Management System The modules like Accounts, Audit, Building Plan approval and Property Tax will be implemented after amendment in Act / Rule

Objective :
Broad objective of e-Governance in Municipalities is the application of electronic means to improve the efficiency and effectiveness in the interaction between local Government and its citizens as well as other interest groups like NGOs, CBOs, RWAs, private sector, etc. It also aims at boosting internal Government operations to support and stimulate good governance.
Target group : Citizen of Orissa
Geographical reach : Across the State of Orissa
Date from which the project became operational : 6 July 2009
Is the Project still operational : YES

10 points that make the programme/project innovative?

  1. Hassel free delivery of ULB services to common citizen of Orissa through a workflow platform
  2. Online Birth and Death Registration from Hospitals for hassles free delivery of certificate
  3. Collection of Holding tax for self Sufficient
  4. Collection of Trade license fees for better service delivery
  5. Easy way of solving grievances raised by citizen
  6. Smart way of cleaning the city through Solid waste management module
  7. Monitoring of Beneficiaries and related payment across the ULB through Welfare scheme Management
  8. Collection of Water tax and connection through Water Connection Management System
  9. Double entry accounting System to monitor the ULB Accounts
  10. Easy to Audit

List the 5 achievements of the programme/project?

  1. Online receiving of ULB dues from citizen By implementing e-Municipality project Talcher ULB is able to collect 2.5 times than their Holding Tax collection
  2. Easy to track the traders and collection of Trade License fees become easy
  3. City promise to clean happens due to Solid Waste Management
  4. Easy to track the issues
  5. List the 5 key challenges faced while implementing the programme/project/iniative Different stake holder’s involvement to execute the implementation
  6. Resistance by ULB officials
  7. Assessment of Holding by fresh exercise
  8. Assessment of Traders by fresh evalution
  9. Accounting Reforms implies migration of mannual practice to Double entry accounts
  10. List the 5 points how can the prgramme serve as a model that can be replicated or adapted by others?
  11. 100342 nos of Birth certificates has been issued in a short spam due to online registration.
  12. Collection of Holding Tax on time
  13. Collection of Trade License fees on time
  14. Grievance Redresses and tracking
  15. Collection of Water Tax achieves a lot

List 5 points to elaborate on the scalability of the programme/project/initiative :

  1. Delivering of ULB services in a time bound manner
  2. Overcoming of un necessary paper works
  3. Proper Monitoring of the Services and collection
  4. User friendly and easy access to common citizen
  5. Job Monitoring of ULB officials by Executive Officer of ULB and also by Department
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14 Responses to Orissa Urban Local Bodies Automation System (Project e-Municipality)

  1. Santiswarup Mohanty says:

    Project is being implemented at 44 ULBs and shortly extend to all 103 ULBs.

  2. Project implementation by TCS and monitoring by Orissa e Governance services Limited. It will extend to all 103 ULBs.

  3. Manas Ranjan Dash says:

    E-Municipality Project is best part of the Urban Local Body Part. It is a Good Project in e-municipality Project

    • Sanjib says:

      Dear,
      It should have to work in a uniform way……….other wise it will like as SARVA SISKHYA ABHIYAN program.

  4. Bikram Mahunta says:

    e-Municipality project is being implemented at 44 Urban Local Bodies of odisha and likely to be extend to 103 ULBs shortly.

  5. e-Municipality is a project of Housing & Urban Development, Its implimented by TCS. It is a very good project.

  6. The e-Municipality project is a better project in India because the urban general peoples are must take necessary facilities in this website.

  7. e-Municipality Project is being implemented at the Municipality
    developed by TCS. it is a very good project.

  8. Reena Roy says:

    It is a better project of all over world

  9. Gitarani Mishra says:

    Project is being implemented at 44 ULBs and shortly extend to all 103 ULBs. Good Keep it up.

  10. Project is being implemented at 44 ULBs

  11. It should extend to all 103 ULBs.

  12. Project is being implemented at 44 ULBs and shortly extend to all 103 ULBs. Good Keep it up.

  13. Amiya says:

    It is a very Good Project.
    e-Municipality is a project of Housing & Urban Development Dept. of Odisha, Its implimented by the TCS. (Tata Consultancy Services)

    e-Municipality Project has been implemented at 44 ULBs. & It have 7 Modules.
    Its Developed by TCS. it is a very good project.