Standardisation of District Portal with Web CMS

Registration Name : eINDIA2011/AN/263
Project Category : eGov::Best Government to Citizens Initiative of the Year
Project Name : Standardisation of District Portal with Web CMS

Details of Applicant :
Name : Rabindra Narayan Behera
Address : Orissa State Centre , Unit-IV
City : Bhubaneswar
State : Orissa
Country : INDIA
Zip Code : 751001

Details of Project/Implementing Agency :
Name of Organisation : National Informatics Centre
Address : Orissa State Centre , Unit-IV,,
City : Bhubaneswar
State : Orissa
Country : INDIA
Zip Code : 751001
Name of the head of Organisation : Mr S. K. Panda
Website :

Brief description of the programme/project/Initiative :
One of the recent challenges a country faces is preparing its citizens and Government for globalization and information and communication revolution. Information and Communication Technology (ICT) plays a pivotal role for instituting effective e-Governance, which essentially bridges the gap between government and citizenry. Having one-stop government to have 24x7x365 access to public service is one of the most promising concepts of service delivery in public administration in today’s scenario. India is multidimensional, multicultural, multilingual and multi religious country. It is divided into various States and Districts. District is the middle level administrative unit which co-ordinates with State and Union Government and provides various services to the citizens. Presently most of the Districts are having websites. The websites are yet to be built on a uniform structure to address the real citizen centric issues and interaction with cross platform agencies, one stop source single window service. To cater the solution a standardized district portal framework is released, which contains a solution towards e-Governance for districts across the country with Orissa as pilot State. The standardization of district portal initiative is based on the content architecture of the National Portal of India ( ) under NeGP. The portal has three parts. 1) Citizen view : Offers Single Window Service, Wide-Ranging Content, Citizen Oriented. The District Portal has been built from the ‘users’ or ‘citizens’ perspective, rather than from the perspective of the government. The citizen may visit the District Portal, rather than a number of websites for composite information. A Content Framework (CF) which covers all categories and sub-categories that becomes a part of District Portal. The contents and formats include; profile, geography, administrative setup, directory, peoples’ representatives and many more. Citizen Services such as acts and rules, e-forms, policies, enquiries, guidelines to get caste and domicile certificate, registration of documents, ration card, Right to Information. 2) Web CMS : A comprehensive web based Content Management System (CMS) is designed based on the content architecture of the National Portal of India( ). 3) Moderation: The web CMS follows Workflow management i.e. Content Creators or Content Service Provider (CSP) can submit a story, but it is not published until the moderator cleans it up and the Publisher approves it. So the role of the moderator is to accept or reject the content. Then the Publisher approves the content to be displayed on the citizen view portal.

Why was the project started :
The current scenario is that the District websites are designed, developed, and maintained by the respective District Informatics Officers of NIC. This practice has resulted in use of different types of technology, design layouts, and navigation architecture etc. At times, citizen would need to visit multiple websites for a single service, Therefore, there was a need to standardize the district websites to bring uniformity in availability of information to common citizen as well as look and feel.

Objective :
The Standardization District Portal initiative powerfully looks forward to a promising approach for reducing bureaucracy
Target group : The Portal endorses Government-to-All interface (G2A) and primarily focuses on four categories of interactions. These are: G2C: Government to Citizen , G2B: Government to Business, G2G: Government
Geographical reach : Entire India
Date from which the project became operational : 1 January 2011
Is the Project still operational : YES

10 points that make the programme/project innovative?

  1. Standardized content framework
  2. Content Moderation and Approval Policy (CMAP)
  3. Offers Single Window Service
  4. Wide-Ranging Content
  5. Citizen Oriented
  6. Universal Accessibility
  7. Distributed Content Management System
  8. Data Security, Protection, trust, privacy, confidentiality and freedom for information
  10. Portal Co-ordination Committee for management of portal

List the 5 achievements of the programme/project?

  1. The Project was conceived for Orissa as a pilot State under National Portal of India, NEGP project.
  2. It would be replicated through out the country.
  3. All 30 Districts of Orissa constituted Portal Committee.
  4. Content framework of the Standardisation of District Portal was accepted by Department of IT, Govt.
  5. The Dept. of IT Govt. of Orissa engaged Content Service Provider for the Districts.

List the 5 key challenges faced while implementing the programme/project/initiative :

  1. Conservative approach
  2. Digital divide
  3. Inter departmental co-ordination
  4. Non-availability of information in a structured manner
  5. Content proofing

List the 5 points how can the programme serve as a model that can be replicated or adapted by others?

  1. The Portal has details coverage in terms of information as well as services right up to Block and GP
  2. It caters to information needs of a wide range of people in the State and the Districts.
  3. By the use of ICT, the services of various departments can be immediately delivered or disseminated
  4. The Portal acts as a platform to connect all the services and information in a manner that these are easily accessible to the citizen and other stakeholder as a one-stop source.
  5. The standardized District Portal has brought uniformity amongst the District Portals of Orissa, which would be extended to the entire country.

List 5 points to elaborate on the scalability of the programme/project/initiative :

  1. The Standardization of District Portal has been deployed in Multiple High end dual CPU Xeon Rack Servers with RAID storage mechanism which has a scalability both vertically and horizontally to add multiple logical units of resources.
  2. The application has been designed to handle steady traffic growth in addition to occasional peaks in traffic volumes by adopting modularity, session variables.

User Manual of Or Districts
User Manual of CMS District Portal
User Manual_Super Admin

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